Terms of Service

Last updated: September 24, 2026

These terms apply to services provided by Vink Technical Solutions ("VTS", "I", "me"), a sole proprietorship owned by Byron Vink, Powell River, British Columbia, Canada, to you ("the client"). By accepting a quote or paying an invoice, you agree to these terms. If a signed quote or agreement says something different, the signed document wins.

1. Services

I provide AI integration, workflow automation, website and web application development, custom software, software licensing, systems audits and monthly support plans. The exact scope, deliverables, timeline and price for each engagement are set out in a written quote.

2. Quotes

Quotes are valid for 30 days. A quote becomes an agreement when you accept it in writing (including by email) and pay the deposit invoice.

3. Pricing and payment

• All prices are in Canadian dollars (CAD) and exclude GST, which is added where applicable.
• Projects: a deposit (normally 50%) is due before work begins; the balance is due on delivery. Larger projects may be billed by milestone as stated in the quote.
• Monthly plans and software licences are billed in advance each month until cancelled.
• Invoices are due within 14 days unless the quote says otherwise, and are paid by card or other methods offered through Stripe's secure checkout.
• Work may be paused if an invoice is more than 14 days overdue.

4. Refunds and cancellation

Refunds and cancellations are governed by the Refund & Cancellation Policy, which forms part of these terms.

5. Client responsibilities

You agree to provide timely access to the information, accounts and people needed to do the work, and confirm you have the right to share any data or materials you give me. Delays in providing access may move the delivery date.

6. Third-party services

Many projects rely on third-party platforms (for example AI model providers, hosting, CRMs, Slack, Google Workspace, Stripe). You are responsible for your own accounts and subscription fees with those providers unless the quote says otherwise. I am not responsible for outages, pricing changes or policy changes made by those providers.

7. AI output

Systems that use AI models can produce inaccurate or incomplete output. I design builds with reasonable checks, but you remain responsible for reviewing AI-generated output before relying on it for legal, financial, medical or safety-critical decisions.

8. Ownership

Once paid in full, you own the custom deliverables built specifically for you. I keep ownership of my pre-existing tools, code libraries and know-how, and grant you a perpetual, non-exclusive licence to use any of them included in your deliverables. Hosted software offered under a licence or subscription remains mine; you receive the right to use it while your subscription is active.

9. Confidentiality

I keep your business information confidential and use it only to deliver your services. I may list your business name as a client only with your permission.

10. Warranty

I will perform services with reasonable skill and care. For 14 days after delivery, I will fix at no charge any defect where a deliverable does not match the agreed written scope. Beyond this, services are provided without other warranties to the extent permitted by law.

11. Limitation of liability

To the extent permitted by law, my total liability for any claim relating to a project is limited to the amount you paid for that project (or, for monthly plans, the fees paid in the previous three months). I am not liable for indirect or consequential losses such as lost profits or lost data. Nothing in these terms limits liability that cannot be limited by law.

12. Termination

Either party may end an engagement by written notice. You pay for work completed to that date as described in the Refund & Cancellation Policy, and I deliver all completed, paid-for work.

13. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute will be handled in the courts of British Columbia, after we have first tried in good faith to resolve it directly.

14. Changes

I may update these terms. Changes do not affect a quote you have already accepted.

Contact

Vink Technical Solutions · Byron Vink
7353 Haslam St, Powell River, BC, Canada
hello@vinktechnicalsolutions.com · +1 250-878-8206