Privacy Policy
Last updated: September 24, 2026
Vink Technical Solutions ("VTS", "I", "me"), a sole proprietorship owned by Byron Vink in Powell River, British Columbia, respects your privacy. This policy explains what personal information I collect, why, and how it is protected. It is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
1. Information I collect
- Contact details you give me — name, business name, email, phone number — when you email, call or book a call.
- Project information you share so I can quote and deliver work, which may include access to business systems or data.
- Billing information — name, billing address and invoice history. Card and bank details are collected and processed by Stripe, not by me.
- Basic website data — standard server logs (IP address, browser type, pages visited) kept by my hosting provider for security and reliability. This site does not use advertising trackers.
2. How I use it
- To respond to enquiries, prepare quotes and deliver services.
- To invoice, take payment and keep business and tax records.
- To provide support and communicate about your project.
- To meet legal obligations.
I do not sell, rent or trade your personal information, and I do not send marketing email without your consent.
3. Payments
Payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you pay an invoice, your card details go directly to Stripe over an encrypted connection. I never see or store full card numbers. Stripe's handling of your data is governed by the Stripe Privacy Policy.
4. Service providers
I use a small number of trusted providers to run the business — for example Stripe (payments), Vercel (website hosting), Google Workspace (email and documents), and AI model providers when a project requires them. They receive only the information needed to perform their service. Some are located outside Canada, so your information may be stored or processed in the United States or elsewhere and may be accessible to authorities there under local law.
5. Client data in projects
Where a project requires access to your systems or customer data, I access only what the work needs, use it only for your project, and remove my access or return/delete copies when the work ends, unless we agree otherwise in writing.
6. Retention
I keep personal information only as long as needed for the purposes above. Financial and tax records are kept for the period required by the Canada Revenue Agency (currently six years).
7. Security
I protect information with reasonable safeguards, including encrypted connections (HTTPS), access-controlled accounts with two-factor authentication, and limiting access to what is necessary.
8. Your rights
You may ask to access the personal information I hold about you, correct it, or withdraw consent to its use (subject to legal and contractual limits). Email me and I will respond within 30 days. If you are not satisfied, you may contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
9. Changes
I may update this policy. The "Last updated" date shows when it last changed.
Contact
Privacy questions: Byron Vink, Vink Technical Solutions
7353 Haslam St, Powell River, BC, Canada
hello@vinktechnicalsolutions.com · +1 250-878-8206